Shipping Policy
**Please note that USPS is currently experiencing longer delivery times. Standard shipping may temporarily require more time to be delivered.
We process orders within 1-2 Business days Monday to Friday.
Orders placed over the weekend will ship the following business day.
DOMESTIC SHIPPING
Free standard shipping on all orders over $125.
Shipping is calculated PRE-TAX and AFTER sale items have been reduced and/or discount coupon codes have been applied!
Delivery times are estimated AFTER shipping and based on business days (Monday-Friday) and do not include weekends or holidays. We do not ship on Saturdays or Sundays.
*Standard Shipping:
All 50 states within the US including PO Boxes.
Available to APOs/FPOs and US territories.
Signature required on orders $350 or more.
**Expedited and Overnight Shipping:
Orders must be placed by 12PM CST to be shipped the same business day.
If order is placed after 12PM CST, it will not ship until the next business day.
2-Day Shipping means the package will be received within 2 business days once the item is shipped as defined by UPS/FedEx. The day the order is shipped doesn’t count towards the 2 business days.
Estimated delivery times are based on business days (Monday-Friday) and do not include holidays. Packages don’t deliver on Saturday or Sunday.
Signature required on orders $350 or more.
Available to all 50 US States.
Not available to PO Boxes, APO/FPO, and US territories.
PROCESSING TIMES
Standard Orders
Orders are processed and shipped within 1-2 business days.We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events, peak shopping days, and holidays. We do not ship on Saturdays or Sundays.
Expedited Orders
Orders MUST be placed by 12PM CST to ship same business day. Orders placed AFTER 12PM CST will ship NEXT business day. We do not ship on Saturdays or Sundays.
Graphic Tees & Custom made-to-order Orders
Standard Shipping: Once your order is successfully submitted, it will be ready to ship within 5 business days.
Expedited Shipping: If your order is successfully submitted before 8AM CST on business days (Monday-Friday), then we will work hard to get your order packed and shipped out to you the within 1-2 business days! This will delay the rest of the items in your order.
TRACKING YOUR ORDER
Once your order is successfully packed for shipment, you will receive an email notification with your tracking number.
Carrier Contact Numbers:
USPS: 1-800-275-8777
International USPS: 1-800-222-1811
FedEx: 1-800-463-3339
UPS: 1-800-742-5877
Route Protection Coverage:
Route is a shipping insurance company that offers shipping protection and is now available for our customers to add to all of their purchases. Route’s coverage policy https://route.com/insurance
Route Package Protection covers lost in transit, stolen (delivered not received), and damaged in transit items. If one of these situations applies to your Route insured order, Route will replace your purchase by covering the subtotal of the order, the Route premium, shipping costs, and taxes.
Route is NOT responsible for custom or duty fees.
File a claim with Route record-stop.shop
The record-stop Boutique is NOT responsible for:
Delays with USPS, UPS, or FedEx
International Duties or Customs Charges
If a package is shipped back to us due to an incorrectly entered address or undeliverable address.
Lost, damaged, misdelivered, or packages marked as delivered. To file a claim with the carrier, please click the following links:
USPS Claims Support
FedEx Claims Support
UPS Claims Support
If you have any questions or concerns, please click here to contact our customer service team.
INTERNATIONAL SHIPPING
We currently offer international shipping to the following countries:
Canada, Australia, Ireland, Germany, France, New Zealand, Switzerland, United Kingdom, and India.
We ship all international orders DDU (delivered duty unpaid) and do not collect any taxes or customs fees. The customer is responsible for any and all international duties, customs, and taxes or any other related charges. Please check with your local post office ahead of time regarding any fees associated with receiving your package before you place an order!
Delivery times are estimated AFTER shipping and, depending on transit times and customs for your country, your package may be delayed and require more time for delivery.
